Shipping Policy

For faster delivery service, please select FedEx shipping.

FedEx is generally delivered from 1-5 business days depending on your location. Your distance from Georgia will affect delivery time. RATES ARE DETERMINED IN REAL TIME BY CARRIER. GMS DOES NOT ADD SHIPPING OR HANDLING FEES.

USPS® Coronavirus Updates: Expected Delivery Changes

USPS products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts.

Read USPS FAQ on how mail delivery may be delayed »

General Medical Supply is not responsible for USPS delivery delays.

Tracking Your Order

Once your order has shipped, you’ll receive an email with a link to track your order. You can check the status of your package once it’s in transit.

Order Fulfillment and Tracking

When your order is Fulfilled at our warehouse, that means we package the order, create a USPS shipping label and physically take the package to a USPS facility on the very same day. Once the shipping label is created, you will receive a tracking number to the email address you provided at checkout.

If at any time tracking your package shows that it still remains at our warehouse, that is due to USPS delays in processing the shipment and does not mean the package is still in our warehouse. All packages are taken to USPS the same day the shipping label is created.